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Privacy notice for using CCTV

Why we collect your personal information

Waverley will use CCTV for the purposes of reducing crime, disorder, anti-social behaviour and the fear of crime by helping to provide a safer environment for those people who live and work in the area and for visitors.

Waverley Borough Council currently has CCTV installed in its offices in Godalming and the attached car park, one permanent camera installed in the borough and may install CCTV (Closed Circuit Television) cameras in various locations within the borough as and when required. Our Environmental Enforcement & Monitoring Officers wear overt Body Worn Video cameras and will (when practicable) make a verbal announcement that they have turned it on.

Generally, signs are displayed in all locations, notifying you that overt CCTV is in operation and providing details of who to contact for further information about the scheme.

There may be occasions, where the council needs to use covert CCTV and therefore there will be no signs displayed notifying you that CCTV is in operation. On such occasions the Council will comply with all relevant legislation, including the Regulation of Investigatory Powers Act (RIPA).

The main purposes of the CCTV system is to:

  • provide assistance to the police and enforcement agencies to detect, deter and prevent crime and disorder
  • protect staff
  • help identify, apprehend and prosecute offenders
  • provide the police or council with evidence to enable criminal and / or civil proceedings to be brought in the courts
  • to maintain public order.

Some examples of how we use your data are provided below; please note this is not an exhaustive list:

  • providing evidence in criminal proceedings (Police and Criminal Evidence Act 1984 and Criminal Procedure and Investigation Act 1996)
  • providing evidence in civil proceedings
  • the prevention and reduction of crime and disorder
  • the investigation and detection of crime
  • identification of witnesses

The legal basis for holding and processing the data comes under:

  • Section 163 of the Criminal Justice and Public Order Act 1994
  • Crime and Disorder Act 1998
  • Protection of Freedoms Act 2012
  • In certain Circumstances - Regulation of Investigatory Powers Act

    Public task - the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law

Sharing information

We will only disclose CCTV recordings or images to third parties such as the police to comply with a legal obligation, or where legally permitted, such as for crime prevention and detection.

We may share information with:

  • Waverley Borough Council staff if appropriate
  • Internal/External enforcement agencies Trading Standards, HMRC, Immigration
  • Police Forces
  • Fire and Rescue Services
  • Members of the public under very strict Data Protection or Freedom of Information conditions
  • Insurance companies, but only when we have been authorised by the Data Protection officer/team at Waverley Borough  Council
  • If you have any concerns or questions about how we manage your personal information, please email our Data Protection Officer at

Accessing the information we hold about you

You have the right to request in writing, details of the information that is held about you and also the right to access a copy of the footage if it is still held. This may be by the Council providing copies of documents or by inviting you to view the footage at one of its offices, if appropriate.

Waverley Borough Council will not charge a fee to access your information. Sometimes there may be information that we are not allowed to show you, such as details about other people - this is called third party information.

How long we keep information about you

All CCTV recordings are retained as set out below. However, on occasions there may be a need to keep images for longer - for example to assist the police or to help with a complaint investigation.

Camera systems

Camera system Information
CCTV at the council offices and car park
  • 30 cameras
  • footage kept for 25 days
  • stored on hard drive
  • automatic deletion with the memory cycle
Body worn footage cameras
  • 4 cameras
  • footage kept for 31 days
  • stored on a laptop
  • automatic deletion after 31 days
Mobile cameras
  • 5 cameras
  • footage retained for 31 days
  • stored on memory cards
  • manual deletion

More information

For further information about your rights, how to complain and how to access your information, please see our main privacy notice.