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Fire safety in the home

Smoke alarms

In 2023 we are making your homes safer by making sure all our properties have a smoke alarm on each floor. We are also fitting heat detectors in all kitchens.

Please continue to let us know, by reporting a repair, if:

  • Your smoke alarm is expired or due to expire - we will replace it for free. Also let us know if you cannot see an expiry date so we can check it.  
  • You do not have mains powered smoke alarms in at least three rooms - we will install more for you for free. 

Report a repair

Steps to reduce the risk of a fire in your home

It is recommended you test smoke alarms once a week.

Other steps to follow:

  • Keep exits from your home clear and keys to windows and doors in easy reach 
  • Keep communal areas, corridors and staircases clear of large items such as Prams, bikes or large plant pots as these could get in the way of people evacuating the building, and could also fuel a fire  
  • Don't leave children alone in the kitchen - accidents while cooking account for over half of fires at home.  
  • Don't leave candles unattended when lit and ensure candles are on a suitable surface
  • Don't smoke in bed 
  • Close all doors at night to help prevent the spread of fire 
  • Don't overload electrical sockets
  • Avoid plugging electrical appliances with a motor or heating element into extension leads, as these are likely to overload the lead
  • Avoid using extension leads or appliances with frayed cables
  • Switch off and unplug your TV and other electrical goods - leaving them on standby could cause a fire. 

We will carry out regular fire safety checks. You should familiarise yourself with the 'Fire Evacuation' or 'Stay Put' action plan for your property. 

It is important that fire doors are in good condition, can be clearly accessed and not left open so they are able to prevent fire spreading. Let us know if fire doors are damaged by reporting a repair.

We also reserve the right to remove any item stored in communal stairwells as these create hazards in the event of a fire. You will be notified and given 14 days to remove the item before we remove them ourselves.

Items removed will be held for 30 days before we dispose of them.

If you would like to collect removed items, please call 01483 523054

Fire doors play a vital role in blocks of flats with communal corridors, delaying the spread of fire and smoke, protecting lives and property.

What fire doors do

When a fire happens, it acts as part of the building's fire protection measures to prevent fire and smoke from travelling around the building, buying occupants time, creating a safe refuge, and providing a protected route for the emergency services to enter the building.

How fire doors work

There are key parts in a fire door, all working together to provide a fire barrier.

The door itself is constructed with a core that will resist the spread of fire for a set period of time.

Around the door and frame there are also seals, one seal is designed to limit the spread of smoke through the gap between the door and frame, whilst the other seal is designed to expand when exposed to heat, sealing the door in place and preventing the fire from spreading beyond the door.

Your responsibilities as set out in your tenancy agreement

All tenants and leaseholders have a legal responsibility to take reasonable fire precautions. This is set out under the terms of your tenancy agreement or lease:

  • Do not leave a fire door wedged or propped open
  • Keep access to fire doors clear and unobstructed 
  • The entrance to your flat should be able to self-close from any angle - if your door doesn’t close, report it to us immediately
  • Never disconnect an automatic closer – the door is ineffective if it remains open, and it would allow the spread of smoke and fire
  • Damage to fire doors can reduce their effectiveness, as such we ask that occupants do not cause needless damage to doors, particularly through screwing or nailing objects to the door or drilling holes through the door or frame. If you’d like to cat flaps, letter boxes etc. please contact us for advice
  • Fixing into the face of the door with long screws or nails will compromise the door's integrity and its ability to resist fire. Other than house numbers, please avoid attaching anything onto your front door. 

Reporting an issue

Tell us if you think your fire door needs to be repaired, for example if the closer isn’t operating correctly.

Email: or Tel: 01483 523054