Please note, our Customer Services Centre is currently running a data reconciliation exercise to help improve our customer services moving forward.
What does this involve?
When you contact us via phone, you may be asked to confirm the details we have on record for you are accurate and up-to-date. Once we have verified/updated these details, our system will recognise that the information has been checked.
This may lead to your initial call being slightly longer, but our aim is to save both the council and residents time moving forward and improve our overall customer service offering as a result.
Thank you for your patience and understanding.