Resident Online Meeting

Share your views and meet your housing team

Join the Housing Team as we launch our first Waverley Borough Council Tenants and Leaseholder online monthly forum.

In this first session you can find out about the Tenants Panel work, satisfaction results and how to get involved.

It is an opportunity to share your experiences and help shape the future of housing services in your community.

Come and be part of the conversation.

Meeting details

Date: Thursday 12 March

Time: 7pm to 8.15pm

Online or in person: online on Microsoft Teams

MS Teams link: https://teams.microsoft.com/meet/3516959912642?p=RdmhfFkxzDNvJhfLyi

Chair: Head of Housing, Nesan Thevanesan

Frequency: monthly

Meeting agenda

The following agenda is for a 75-minute online meeting. Timings are approximate. The Chair will manage the flow of discussion and ensure all items are covered.

Number	Agenda item	Time (minutes)	Led by
1	Welcome and introductions Chair opens the meeting, welcomes all online participants.	5	Chair, Nesan Thevanesan
2	Summary of the ground rules. All participants confirm acceptance verbally or via the chat. Meeting recording consent obtained if applicable.	2	Housing Operations and Welfare Manager, Tracy Morgan
3	Tenant Panel updates	10	Tenant Panel Chair, Terry Daubney
4	Assistant Director update: Set the scene	10	Assistant Director, Annalisa Howson
5	Satisfaction results - Annual Summary	20	Acuity Client Manager, Elaine Moore
6	Service Performance Report: TIS & Consultation	15	Service Improvement Manager, Lillian Lanek
7	Question and answer Session	15	All
8	Future topics to share @Resident engagement In Box & Close	N/A	Chair, Nesan Thevanesan

Please note that we will not be able to discuss enquiries relating to your property or tenancy matters.

Strictly Necessary Cookies

Performance Cookies

Functional Cookies

Targeting Cookies

How can we help you today?

Share your views and meet your housing team

Meeting details

Meeting agenda