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Pest Control Service

We provide professional pest control services, carried out by qualified and experienced operatives for domestic premises only. This does not include commercial premises or communal areas/gardens.  Our service is provided by Monitor Pest Control Ltd.

We DO provide a pest control service for:

We DO NOT provide a pest control service for:

✔️ Rats

❌ Bees

✔️ Mice

❌ Birds (including pigeons and gulls)

✔️ Fleas

❌ Foxes

✔️ Wasps

❌ Moles

✔️ Cluster flies

❌ Badgers

✔️ Carpet moths

❌ Spiders

✔️ Bed Bugs

❌ Bats

✔️ Cockroaches

❌ Squirrels

✔️ Pharoah ants


Where we do not provide a service, approved pest control companies, including Monitor Pest Control Ltd might be able to help.  You can find an approved pest control company on the British Pest Control Association website.

Do you have a swarm of bees? 

If you have a swarm of bees, sometimes local bee keepers will collect them. You can find more information on bees on the British Bee keeper Association's website and there is also a search tool to locate a local Bee Keeper by postcode. 


Please be aware that during the summer there is a 2-3 week wait for this service, due to high demand.  We're sorry for any inconvenience this may cause.


Wasp nests


Cost (including VAT)

Wasps' nests


Wasps - advice visit or callout charge for missed appointments



Rodents – rats, mice and squirrels

Rodent treatments are for a single domestic property, including immediate gardens and grounds, occupied by one family.


Cost (including VAT)

Rats or mice (normally up to three visits)


Rats and mice - advice visit or callout charge for missed appointments


Additional charges may be made if:

  • the property is occupied by more than one family
  • further visits are required
  • there are pets or livestock in affected outbuildings, stables or land.


Insects - fleas, bedbugs, moths etc

Treatments below are for up to a standard three bedroom house; additional charges may be made for bigger houses.


Cost (including VAT)



Bed bugs




Cluster flies


Carpet moths


Pharoah ants


Advice visits for insects or callout charge for missed appointments


Please note charges are subject to change according to charges set by our contractor.

Pay when you book

The charges must be paid before work is started.

Book at treatment online

Someone will phone you back and book in a treatment.

Payment will be taken at the time of booking the appointment. 

If you cannot book a treatment on line, please phone 01474 358855, and tell them you want to book in a treatment. Please quote ‘Waverley Borough Council’.

You may be entitled to a discount

If you receive any of the following income related benefits, you are entitled to a discount on charges:

  • Council Tax Support
  • Universal Credit
  • Employment and Support Allowance
  • Child Tax Credit

Please discuss with the representative from Monitor Pest Control Ltd when they phone you back.

Any Queries

Please contact the Environmental Health customer support team on 01483 523393 or by email  for further information.