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Bin Policy - Frequently Asked Questions

What if the bin is not large enough for us?

Properties with six or more residents may get permission to use a larger, 360 litre bin for their rubbish, and any existing bins will be taken away for re-use. 

We will check the number of people in your household every year to ensure there are still six or more people living there.

But what if we are not a 6+ household and still can’t fit in all our rubbish? Can I order an additional 180 litre bin?

If there are less than six people in your household, you should be able to fit all your rubbish in the new 180 litre bin. There may be some exceptions. For example, people with certain medical conditions. Please contact us and we will do our best to help - see contact below.

Remember to recycle all you can and use the food waste caddy to dispose of your food waste.  Check what you can and can’t recycle on the What can I recycle? page.

What do I do if my bin is damaged or stolen?

Householders will need to pay for all replacement bins when replacing a damaged or stolen bin, unless the damage is proven to be the fault of our waste collection contractor.

Please see our Order Bins webpage to order a replacement bin.

Check what can and cannot be recycled

What can I recycle?

Other questions

If you have any problems or queries about the new bins which aren’t covered above, please contact our team at