How often are bins collected?
Fortnightly, although there are no collections over the Christmas and New Year.
How much does it cost?
Joining the service costs £110 (this includes a one-off charge of £40 for the bin). However, if you sign up to the service by 31 May 2021, the cost for the first year is only £99.
How large are the bins?
240 litres capacity (same size as the standard blue recycling bins).
Can I line my garden waste bin or put bags in it?
Please don't line the bin or put bags in it. The bin is mechanically lifted and emptied into the collection vehicle, so it would not be possible to remove the liner from the contents.
Where does the garden waste go for recycling?
To Envar Composting to be made into compost for agricultural use.
Who will clean my wheeled bin if it gets dirty?
As with your other bins, it is your responsibility to maintain them.
If I would like to buy more than one bin, how much is each subsequent bin?
Each bin is the cost of the bin plus a pro-rata charge for the collections left in your current year's subscription. To find this out, please telephone our Environmental Services team on 01483 523524.
If my bin gets damaged, will I have to pay for a new one?
Yes, there will be charge, unless it is reported by the collectors that they have damaged it. If this is the case the contractor will be expected to deliver a replacement. If not, the charge is £40.
Are there subsidies for those on benefits?