We offer other services to help you stay safe in your home.
- Would you like a weekly reassurance call?
- Do you need help remembering when your medication is due to be taken?
- Would you like a friendly call when your family are away on holiday?
Our friendly operators are waiting to help you whatever your requirements may be. We can tailor our service at Waverley Careline to suit your needs. You can sign up for a daily, weekly or a monthly reassurance call for as little as £1 per call.
Medical and medication helplines
Our contractor provides medical helplines that help put your minds at rest whenever you have a concern about your health or wellbeing.
Perhaps you’ve just left hospital or been diagnosed with a new illness. You’ll want to find out how to manage your condition and how it might affect you in the future
You can receive direct access to one of our qualified nurses or pharmacists for £2 per month
Qualified nurses are available 24/7 about any concern, big or small. Our nurses specialise in conditions such as:
- heart disease.
They can deal with queries relating to minor injuries, pain management, and general health concerns.
Calls to this medical support helpline are not triaged – so the first contact is with a clinician, not a call agent.
Qualified pharmacists are on hand to answer questions about medication and prescriptions. They can respond quickly to queries including side effects, drug interactions and dosage information. They can also provide guidance on treating common ailments and managing pain with over-the-counter remedies.
This service is available on:
- weekdays 8am-8pm
- Saturdays and bank holidays 8am-4pm
- Sundays 8am-12 noon
Contact Careline team