Skip to main content


Waverley Borough Council is committed to safeguarding our community so it is a safe place for all to live in. A safeguarding culture has been embedded with the aim to prevent abuse and neglect wherever possible, whilst promoting an approach that focuses on improving life for all concerned. The council's staff must report all incidents or concerns they have relating to the wellbeing of an individual.

Anyone can refer a safeguarding concern. If you are worried that someone is at risk of abuse, neglect or harm please report it.

Report a concern


Dial 999 for the police.

Concerns for an adult

Call 0300 740 9100 or email (available 9am - 5pm, Monday to Friday).

Concerns for a child

Call 0300 470 9100 or email (available 9am - 5pm Monday to Friday).

Concerns of Domestic Abuse

Call 01483 776 822 (available 9am - 9pm, 7 days per week).

Concerns about a Waverley tenant

Contact Waverley's Safeguarding Lead officer by email

Additional information

Visit Surrey County Council's website for additional information on how to make a referral and what happens once you have made a referral.

Visit the Surrey Safeguarding Adults Board website, including their webpage on information for residents.

Visit the Surrey Safeguarding Children Partnership's website.

Read Waverley's Safeguarding Policy for Children and Adults at Risk on our website.


The Leader and Chief Executive are responsible for discharging the council's safeguarding responsibilities under the Care Act 2014, The Children Act 2004 and Working Together to Safeguard Children 2015. 

The Nominated Head of Service (Head of Housing Delivery and Communities) and Portfolio Holder (Housing and Community Safety) are responsible for co-ordinating, delivering and monitoring the council's safeguarding responsibilities.   


All staff receive training to ensure that the activities that they are involved in during the course of their work are carried out in accordance with Waverley's policies and procedures relating to safeguarding and child protection.

These policies and procedures are designed to ensure that all our services are safe, and that staff know how to recognise safeguarding concerns and how to report them.


Staff are appointed in line with the council's recruitment and selection policies.  There are procedures to ensure that all necessary checks are carried out on individuals expected to work with children or vulnerable adults.