If we are satisfied you are eligible for assistance because you are homeless or threatened with homelessness in 56 days, we will book a FHA for you. We will work with you for 56 days to help prevent you from becoming homeless or help you secure suitable accommodation (relieve your homelessness).
If we are not satisfied that you are eligible for assistance and homeless or threatened with homelessness, we will give you general advice as noted above. We will confirm this in writing.
If we do book you a FHA you need to provide us with key documents about your last settled accommodation and other circumstances. to your FHA. These documents include:
- proof of ID
- bank statements and pay slips
- proof of benefits
- proof of debts
- proof of pregnancy
- tenancy agreement and copy of any notice
- court papers
At the end of your FHA, we will give you a personal housing plan outlining the steps we will all take. We expect you to work with us: keep in contact with us and take the steps set out in your personal housing plan to resolve your situation. We give you a copy of the plan so you know what you need to do. We update the actions as each one is completed until, together, we have resolved your situation.
If we are satisfied that you are eligible for assistance, and homeless or threatened with homelessness within 56 days, we will accept a prevention or relief duty to you, depending on your circumstances and the outcome of our enquiries. You could approach any Local Authority for help, but please remember that if we accept a relief duty to you (ie you are homeless), and you do not have a local connection, we may refer you to another safe area where you have a local connection.
We will only consider whether you are in priority need, or are intentionally homeless, after the 56-day relief duty to you has ended.