Residents warned to be on the alert for coronavirus scams

Published Friday, 24 April 2020

Fraudsters have been buying fake NHS and care provider lanyards so they can attempt to enter the homes of vulnerable people, Buckinghamshire and Surrey Trading Standards has warned.

The lanyards are being removed from sale by companies like Ebay.

This scam is among many coronavirus-related incidents being reported to Buckinghamshire and Surrey Trading Standards.

Remember, never let anyone you're not expecting or don't recognise into your home. Check first with the caller’s employer either by ringing a number in a phone book or website, or from any existing paperwork. If in any doubt, don't let them in.

Other coronavirus-related frauds being reported

  • Automated calls (sometimes from a spoofed local number) telling you that the Government insists you buy a facemask
  • Sales of miracle cures for coronavirus and fake face masks
  • Fake charity collectors
  • Fake health care workers offering home testing kits
  • HMRC phishing emails and texts that offer a tax refund to help people protect their finances
  • Thieves offering to shop for the elderly and vulnerable and keeping the money

Essential advice

  • Be sceptical, don’t be afraid to hang up, bin it, delete it or shut the door
  • Take your time, don’t be rushed
  • If you are online, be aware of fake news and use trusted sources such as or
  • Know who you’re dealing with, if you need help talk to someone you know or get in touch with trading standards on the numbers below
  • Protect your financial information, especially from people you don’t know. Do NOT give your bank card or PIN to a stranger
  • If you think you have been scammed then call the police on 101 (999 only in an emergency)

Who to contact

If you think you have been scammed, call the police on 101 (999 in an emergency).

To report a scam, please email or call 01296 388788.

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