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Help if you're struggling to pay Council Tax

You usually pay your Council Tax bill in instalments over 10 months.

If you're having difficulty making a payment, contact the Council Tax team immediately and explain the situation.  We can help.

Tel: 01483 523511

Email: recovery@waverley.gov.uk

Additional support

If you're on a low income, you may be eligible to receive Council Tax Support.

You can claim Council Tax Support if you are unemployed or on a low income and are liable to pay Council Tax for your home.  How much you would be entitled to will depend on you and your household's income and circumstances.

If you have more than £16,000 in capital you will not qualify for Council Tax Support unless you are over 60 and you receive Guarantee Pension Credit. The property you live in does not count as capital.

Apply for Council Tax Support

We can also consider reducing your Council Tax bill on the grounds of hardship.  

Council Tax Discretionary Relief and how to apply

Advice and information

These organisations offer free advice:

The Money Advice Service 

Citizens Advice Waverley