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Business information and support

Latest information

See the Roadmap out of lockdown for the latest guidance on  The links below also offer advice and guidance for businesses in Waverley.

If you would like to be informed as soon as any new grants schemes go live, please sign-up to our business e-newsletter:

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You can also visit our dedicated business website:

The Reopening business and venues guidance provides detailed information about which businesses will be permitted to reopen and from what dates at the earliest. 

The advice remains that those who can work from home should continue to do so. 

Below there are links to guidance for specific industries or sectors to help them prepare to reopen. These should be used in conjunction with the Government's plans for the re-opening of the economy, as set out in its Roadmap out of lockdown.

Legionella advice

If you are a business owner or operator, a landlord or property manager, or you manage a water system, you need to be aware of the risks of legionella around water stagnating.  This can affect the water systems of a range of businesses, including:

  • hotels
  • restaurants
  • offices
  • car washes
  • garden centres
  • spas and swimming pools
  • hairdressers and beauty therapists
  • care homes

Keep water flowing

As a general principle, outlets on hot and cold water systems should be used at least once a week to maintain a degree of water flow and to minimise the chances of stagnation.   

If your business has been closed

If your business has been closed and weekly flushing has not been undertaken, you must take action in advance of opening to ensure that the legionella risk is managed.  

Disinfect and safely flush water system before opening

Guidance has been produced by the European Society for Clinical Microbiology and Infectious Disease on managing Legionella in building water systems during the COVID-19 pandemic.  You must implement control measures to disinfect and safely flush your water system and equipment in advance of opening. 

Further guidance on the HSE website together with a Brief Guide For Duty Holders on Legionnaire’s Disease which identifies your responsibilities. 

Leisure centres and swimming poos

For those businesses involved in leisure, sports and swimming and spa pool facilities you should also follow the procedures described in the Pool Water Treatment Advisory Group Code of Practice. The Health and Safety Executive also provide information on flushing and draining systems in buildings left unoccupied for long periods of time. Available at

We have received reports that businesses are receiving phishing emails related to business support grants. The email claims to come from ‘HMRC Government Gateway’. Business owners who have followed the ‘Claim now’ link have been tricked into providing the fraudsters with all the information required to make a successful application in their name.

Please ensure any phishing emails are reported to

Business that are required to close or have been affected by adverse trading conditions due to Covid, may be eligible for a a range of Government grants or support.

Financial support


More information and where available, online application forms can be accessed on our Coronavirus business grants webpage.

Specific advice for local event organisers on holding gatherings such as entertainment events safely is available on the Surrey County Council website. This will be regularly updated as regulations change.

More information on the council's Coronavirus response

For more information on the council's Coronavirus response see