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Financial support for residents

We are aware many people have been seriously affected by coronavirus and we continue to provide support.  We have strengthened our teams to refocus resources where they can do most to support our communities.

The Household Support Fund was announced by the Government in late autumn 2021 to support vulnerable households in need during this winter.

The scheme ran from October 2021 to March 2022 and closed on 31 March 2022. All funds to support Waverley residents have been allocated.

In its Spring Statement 2022 on 22 March, the Government announced it will be providing an additional £500m for the Household Support Fund from April 2022 to help the most vulnerable households with the cost of essentials such as food, clothing and utilities. Councils are currently awaiting further information and if there is funding available to continue the scheme in Waverley, details will be provided here. 

Surrey Crisis Fund

The Surrey Crisis fund is a discretionary fund run by Surrey County Council providing financial help to Surrey residents who have nowhere else to turn in an emergency or after a disaster. It can also provide assistance to set up a home in the community where no other funds or resources are available. 

For further information visit Surrey County Council’s website 


If you need help with rent or living expenses then you may qualify for Universal Credit or other benefits.

See Universal Credit on

See other benefits on

Problems paying Council Tax?

If you're having difficulty making Council Tax payments, please contact the Council Tax team on 01483 523500 to discuss your difficulties. 

See Help when struggling to pay Council Tax for more information.

Problems paying rent on your council house?

If you're a council tenant having difficulty making your rent payments, please contact the Housing Team on 01483 523520 to discuss your difficulties.

See Problems paying your council rent? for more information.

Need help with food and essential supplies?

We have allocated funds to local community organisations that can help.

See Community organisations

Benefits coronavirus advice from Turn2Us

Benefits and coronavirus guidance from Turn2Us

Citizens Advice 

Waverley Citizens Advice provide free, impartial and confidential advice. They also offer support to those having difficulties making an application for Universal Credit.

Money Advice Service 

The Money Advice Service offers free and impartial money advice, including a budget planner to help you manage your finances.

Free internet access at Surrey libraries

If you don't have access to the internet at home, Surrey libraries have public computers with free internet access