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Business information and support

Latest information

Since Thursday 27 January, face coverings do not legally have to be worn in public indoor venues (although the guidance is still to wear coverings in enclosed or crowded spaces and when meeting strangers). Guidance on how to stay safe and prevent the spread is available here.

If you would like to be informed as soon as any new grants schemes go live, please sign-up to our business e-newsletter:

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You can also visit our dedicated business website:

Since Thursday 20 January 2022, the government is no longer asking people to work from home. Employers should discuss working arrangements with their employees. Further information on working from home guidance.

For further information on the ending of Plan B restrictions, visit the government's website.

Below are links to further guidance for specific industries or sectors. These should be used in conjunction with the Government's plans for the re-opening of the economy, as set out in its Roadmap out of lockdown.

Legionella advice

If you are a business owner or operator, a landlord or property manager, or you manage a water system, you need to be aware of the risks of legionella around water stagnating. This can affect the water systems of a range of businesses, including:

  • hotels
  • restaurants
  • offices
  • car washes
  • garden centres
  • spas and swimming pools
  • hairdressers and beauty therapists
  • care homes

Keep water flowing

As a general principle, outlets on hot and cold water systems should be used at least once a week to maintain a degree of water flow and to minimise the chances of stagnation.

If your business has been closed

If your business has been closed and weekly flushing has not been undertaken, you must take action in advance of opening to ensure that the legionella risk is managed.

Disinfect and safely flush water system before opening

Guidance has been produced by the European Society for Clinical Microbiology and Infectious Disease on managing Legionella in building water systems during the COVID-19 pandemic.  You must implement control measures to disinfect and safely flush your water system and equipment in advance of opening.

Further guidance on the HSE website together with a Brief Guide For Duty Holders on Legionnaire’s Disease which identifies your responsibilities.

Leisure centres and swimming pools

For those businesses involved in leisure, sports and swimming and spa pool facilities you should also follow the procedures described in the Pool Water Treatment Advisory Group Code of Practice. The Health and Safety Executive also provide information on flushing and draining systems in buildings left unoccupied for long periods of time. Further information available on the Health and Safety Executive website.

We have received reports that businesses are receiving phishing emails related to business support grants. The email claims to come from ‘HMRC Government Gateway’. Business owners who have followed the ‘Claim now’ link have been tricked into providing the fraudsters with all the information required to make a successful application in their name.

Please ensure any phishing emails are reported to

Businesses that are required to close or have been affected by adverse trading conditions due to COVID-19, may be eligible for a a range of Government grants or support.

Financial support


More information and where available, online application forms can be accessed on our Coronavirus business grants webpage.

All businesses and event organisers should follow the principles set out in the working safely guidance. You may also find the following link helpful.

Please note it remains the organisers responsibility to ensure that all reasonable steps have been taken to protect the safety of those working or attending the event. The way to do this is to carry out a health and safety risk assessment, including the risk of COVID-19, and to take reasonable steps to mitigate the risks you identify. Information on how to complete a risk assessment can be found on the HSE website.

Working Safely guidance sets out a range of mitigations you should consider, for example:

  • cleaning surfaces that people touch regularly;
  • provision of hand sanitiser;
  • identifying poorly-ventilated areas in the venue and taking steps to improve air flow;
  • ensuring that staff and customers who are unwell do not attend the workplace or venue;
  • communicating to staff and customers the measures you have put in place.

You are also encouraged to continue displaying QR codes for attendees wishing to check in using the NHS COVID-19 app, or to continue collecting customer contact details to support NHS Test and Trace, however this will no longer be a legal requirement.

Government guidance for employers to help them operate workplaces safely can be found by clicking on the links below:

Work safely - workplace guidance

Guidance for those who own or manage public spaces

Create a coronavirus NHS QR code for your venue

Information on all of the Government's support measures is available on its Business Support website.

More information on the council's Coronavirus response

For more information on the council's Coronavirus response see