Missed bin or caddy collections

There have been delays to refuse and recycling collections in Elstead, Shackleford and Tilford today (Wednesday 18 July). If you live in one of these areas and your bin has not yet been emptied, please leave it out for collection on Thursday 19 July. Apologies for any inconvenience caused.


If your bin or food waste has not been collected by 6pm on your scheduled collection day, please report it to us.

Report a missed bin collection online

Call us

Call the Environmental Services Team on 01483 523524.

Text us

Text the team on 07786 202686.

Make sure you include:

  • Your surname
  • Your property name or number
  • Your postcode
  • which bin collection we missed

Major disruption to collections

If we have any major problems with collections we'll tweet about it. You can follow us on Twitter or sign up to receive our text notifications, for more information see our texting page.

Page owner: Carolyn Jarvis-Grogan. Last updated: 18/07/2018 17:07

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