Guide to rubbish and recycling collections

Rubbish and recycling we collect from your home

• household rubbish from your black bin
• recycling from your blue bin
• food waste from your green caddy

Your black rubbish bin and your blue recycling bin are collected every two weeks, on alternate weeks.

Your food waste is collected every week.

To find your rubbish and food waste or recycling and food waste is collected see our collection day checker.

Rubbish and recycling we don't collect

• electrical waste
• building and DIY waste
• garden waste, including windfall and wet leaves
• oil, paints or solvent
• hazardous waste
  

See our recycling A-Z for tips and advice on how to dispose of these and other materials.

Guidelines for you

To ensure that your refuse and recycling collections works as well as possible:

Do:

• put out your bins by 7am on the collection day
• present your bins at the edge of your property
  
• mark your bins with your house name or number
• bundle up extra recycling next to your blue bin

Don't:

• overfill your rubbish bin, the lid should close for collection
• put recycling or food waste in plastic bags
• put out more than one wheelie bin for collection unless you have agreed this with the Environmental Services Team
• make your bins too heavy
• take your bins when you move house

Need a new bin?

Blue wheelie bin or food caddy

We can provide new blue recycling bins, green food waste caddies and silver food waste caddies free of charge.  Please fill in the online recycling container request form

Black wheelie bin

If you need a new black wheelie bin, you will need to buy one from our contractor, Veolia.  Their phone number is 01252 724157. 

More information

Check your bin collection day.

Contact us

If you need help our Environmental Services Team can assist.

Online form

Use our enquiry form.

Text us

Text the team on 07786 202686.

Make sure you include:

• Your surname
• Your property name or number
• Your postcode
• The problem and which bin or collection we missed
  

For more information see our guide to texting.

Call us

Call the Environmental Services team on 01483 523524.

Page owner: . Last updated: 23/04/2012 09:56