Coronavirus - national lockdown measures in place

New measures came into place across England on 5 November to help protect people, businesses and the NHS and prevent the spread of Covid-19.

More information about the lockdown can be found on our Covid-19 advice pages

Our local response to Covid-19

Infographic showing our response to Covid-19 - scroll down for full text alternative

Published Wednesday, 26 August 2020

We’ve been extremely busy during the pandemic and we’re proud of how hard our teams have been working and what they’ve achieved to support our residents and businesses through this difficult time. 

From supporting the delivery of almost 11,000 meals via our Community Meals Service to handing out 35,841 pieces of PPE and arranging Council Tax support for almost 2,400 households, we couldn’t have done it without the commitment of our teams and the support of some fantastic volunteers and our own town and parish councils.

We would also like to thank you for your patience and cooperation during this time. Coronavirus is still with us and we all need to follow the national advice: stay alert, control the virus, save lives.

You can find the latest information and support online at and

We will continue to work hard to support local residents and businesses.

Our response, in numbers

The image above shows a snapshot of what we’ve been doing, even though we couldn't include everything. 

Here's a text alternative

  • Our Community Helpline Number took over 5,000 calls from residents needing advice and support
  • Our Covid-19 advice pages on our website were viewed 146,917 times
  • We supported the delivery of almost 11,000 meals to those in need via our Community Meals Service
  • We contacted 4,443 shielded and vulnerable residents, carrying out over 400 welfare visits 
  • We redeployed 88 staff to support our emergency response
  • We handed out 35,841 pieces of PPE
  • We shared over 920 Covid-19 information posts on social media, which were viewed over 1.3million times.
  • We provided 1,500 local businesses with £21 million relief from their Business Rates
  • We paid out over £24 million in grants, to 1900 local businesses
  • We set up a Stay At Home business directory advertising 200 local businesses offering contactless services
  • We arranged Council Tax support for almost 2,400 households via the Government’s Hardship Fund
  • We provided 30 homeless people with emergency accommodation and prevented 80 households from becoming homeless
  • We worked with town and parish councils and chambers of commerce to reopen our high streets safely
  • 177 learners were supported through their qualifications during the pandemic by Waverley Training Services
  • We continued our bin collection service as normal throughout the pandemic

We could not have achieved all this without the support of some fantastic volunteers and our town and parish councils.

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use.