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Contact us

Please search our website for up-to-date information about our services.

General enquiries

Our opening hours are:

  • Mondays - Thursdays 8.45am-5.15pm and
  • Fridays 8.45am-4.45pm

If you need to see a council officer face-to-face, please make an appointment with the relevant team.  


Telephone number: 01483 523333

Pay Waverley Borough Council

You can pay online for Council Tax, parking fines and more.

Our Payments page shows all the ways to pay.

Please note, our Customer Services Centre is currently running a data reconciliation exercise to help improve our customer services moving forward.

What does this involve?

When you contact us via phone, you may be asked to confirm the details we have on record for you are accurate and up-to-date. Once we have verified/updated these details, our system will recognise that the information has been checked.

This may lead to your initial call being slightly longer, but our aim is to save both the council and residents time moving forward and improve our overall customer service offering as a result.

Thank you for your patience and understanding.

Business support enquiries

For business support enquiries, please contact our economic development team

You can find further information, support and advice for your business on our Business Waverley website:

Business Waverley website

Contact the council in British Sign Language

If you are a British Sign Language (BSL) user, you can use the SignLive BSL interpreter to contact us during our usual opening hours.

Use the link below to sign in to the SignLive service. When you have signed in select 'Waverley Borough Council' from the directory.

You'll be connected to a SignLive BSL interpreter. Tell them what you want and they will translate between you and our contact centre.

Call us on the SignLive Video Relay Service


If you need to see a council officer face-to-face, please make an appointment with the relevant team.  

Waverley Borough Council,
The Burys
Surrey GU7 1HR
United Kingdom

Emergency contacts

Please see:

Emergencies in Waverley

Media contact

If you are a journalist, please email your enquiry to:

Contact Surrey County Council

Please contact Surrey County Council for: