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Financial support for residents

We are aware many people have been seriously affected by coronavirus and we continue to provide support.  We have strengthened our teams to refocus resources where they can do most to support our communities.

Financial support if your income has dropped

Winter Support Grant for struggling families

Help is available for families struggling this winter, through the Government’s £170m COVID Winter Support Grant. It is designed to directly help families and individuals who have been hardest-hit by the pandemic, with the majority set aside to ensure children do not go hungry during the winter months.

Surrey County Council, through schools, will ensure support to all 17,000 children in the county eligible for Free School Meals.

The funding from the Winter Support Grant is only available for a limited time. More information can be accessed on the Government website.

We are aware many people have been seriously affected by coronavirus and we continue to provide support.  We have strengthened our teams to refocus resources where they can do most to support our communities.

Surrey Crisis Fund

Some families may be reliant on free school meals for example which with current school closures may be putting a strain on them financially. It's people like this that the Surrey Crisis Fund can help.

This is a discretionary fund run by Surrey County Council providing financial help to Surrey residents who have nowhere else to turn in an emergency or after a disaster. Grants can be made to support residents struggling with food costs, utility bills or emergencies such as replacing broken white goods, in order to help people avoid long-lasting debt.

Benefits

If you need help with rent or living expenses then you may qualify for Universal Credit or other benefits.

See Universal Credit on gov.uk

See other benefits on gov.uk

Problems paying Council Tax?

If you're having difficulty making Council Tax payments, please contact the Council Tax team on 01483 523500 to discuss your difficulties. 

See Help when struggling to pay Council Tax for more information.

Problems paying rent on your council house?

If you're a council tenant having difficulty making your rent payments, please contact the Housing Team on 01483 523520 to discuss your difficulties.

See Problems paying your council rent? for more information.


Other sources of help and support

Need help with food and essential supplies?

We have allocated funds to local community organisations that can help.

See Community organisations

Benefits coronavirus advice from Turn2Us

Benefits and coronavirus guidance from Turn2Us

Citizens Advice 

Waverley Citizens Advice provide free, impartial and confidential advice. They also offer support to those having difficulties making an application for Universal Credit.

Money Advice Service 

The Money Advice Service offers free and impartial money advice, including a budget planner to help you manage your finances.

Free internet access at Surrey libraries

If you don't have access to the internet at home, Surrey libraries have public computers with free internet access.