Enjoy easy, reliable garden waste collections from your home

Our Garden Waste Collection Service offers a convenient way to dispose of grass cuttings, leaves, small branches and other green waste. If you live in Waverley, you can subscribe and have your garden waste collected every two weeks from your home.

How the service works

• Fortnightly collections from your home (25 throughout the year).
• A 240-litre brown bin provided as part of your subscription.
• Collections run year‑round, except for a short break over Christmas.
• Your bin must be placed at the edge of your property by 6am on collection day.

What it costs

Your subscription includes a one‑off bin loan fee and an annual service charge.

• Annual service charge: £87.60
• Bin fee (one off payment if you need a bin): £49.10
• Total: £136.70 per bin (includes a £49.10 one‑off bin loan fee)

You can add more than one bin if needed. Each bin requires its own subscription.

What you can put in your garden waste bin

• Grass cuttings
• Leaves
• Hedge trimmings
• Small branches and twigs
• Flowers, plants and fallen fruit

Not accepted:

• soil or turf
• stones or rubble
• food waste
• plastic bags
• large branches or logs

Keeping the bin free of non‑garden waste helps ensure your collection is not missed.

How to sign up

• Check your address: Make sure you live within Waverley Borough.
• Complete the online sign‑up form: You’ll be asked how many bins you need and to provide your contact details.
• Make your payment: Pay securely online for your subscription.
• Receive your bin: We’ll deliver your brown bin to your property (within four weeks).
• Start using the service: We will tell you your first collection date on your letter or email.

Pay online

You can pay for your garden waste subscription:

• once a year
• by Direct Debit, which renews automatically each year

Setting up a Direct Debit

Before you set up a Direct Debit:

• Account name length
  • The bank account holder name can be up to 18 characters, including spaces. This is a limit set by BACS. Enter your name exactly as it appears on your bank card or statement.
• Bank checks
  • Our provider will check your account details. Not all banks share data for these checks. If you cannot set up a Direct Debit, contact your bank. You cannot use some accounts, including:
    • Starling Bank accounts
    • some Barclays accounts
    • If this affects you, use a different account or pay by card.
• Joint accounts
  • If more than one person needs to approve payments, you cannot set up a Direct Debit online. You should pay by debit or credit card instead.
• Portal account
  • If you do not already have one, you will be asked to create a Waverley Portal account. This lets you:
    • manage your subscription
    • add bins
    • cancel your service
    • access other Waverley services

Sign up for Garden Waste Collection Service

Your data

We collect your:

• name
• address
• telephone number
• email address (optional)
• date of birth

We use this information to:

• process your request
• confirm your identity
• protect your account from unauthorised access

We may share your details with organisations working on our behalf to deliver services. Read our privacy notice for more information.

Check your collection day

Once you’ve subscribed, you can look up your collection calendar online.

Check your bin collection day

Why choose our service?

• Saves time and trips to the recycling centre
• Keeps your garden tidy all year
• Ensures your waste is composted responsibly
• Affordable and convenient for households of all sizes

Check access to your property

Some roads or lanes have limited access. This may affect whether we can collect your garden waste. If you think access may be a problem where you live, contact us before you subscribe.

Frequently asked questions