Our tenant groups

The Tenants Panel is a strong and independent voice for all tenants.

The panel uses a variety of forums to gain and express views regarding service delivery and share feedback from Waverley tenants.   

Joining the Tenants Panel is a great way to get more involved in your local community and the Housing Service.

More information

Tenants Panel constitution

Being involved with our Customer Experience Group makes a difference by helping us to: 

• Focus on customers when designing and providing our services
• Make the best use of the resources available to us, and 
• Continuously improve services. 

If you join our Customer Experience Group, you will have the opportunity to: 

• See all our data on how the housing service is performing 
• Influence decisions that affect tenants, and 
• Attend conferences in major cities like London, giving you the opportunity to network with other tenants. 

If you have an eye for detail, enjoy being part of a team and can be unbiased, becoming a member of our Customer Experience Group would be perfect for you. 

More Information

Terms of reference

Some of our Tenants Panel are members of this committee along with Waverley councillors. They help develop and review policy and hold the executive to account publicly.  This group is only available to members of other groups. 

View meetings here