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Cookie Policy

About cookies

A cookie is a small text file a web page server places on the hard drive of every computer that links to its website. The cookie carries an identification code, which can only be read by the server that generated it, to enable the server to recognise returning users.

The cookie may also store a record of which information the user has submitted to that website, such as personal details or personalised settings. The server can then reuse this information to prevent users having to re-enter information.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

What cookies do we use on our website?

We use cookies to ensure that we give you a good experience on our website and can plan where to make future improvements.

Website statistics

We use cookies to tell us about the traffic to our site, including page visits, the operating system and device being used. We use Google Analytics and SiteImprove Analytics.

This allows us to understand our website and identify areas for improvement to ensure effective communication with residents. 

Waverley webpages

Our website uses some necessary coookies for the website to function and cannot be turned off.  Please check our cookie settings for a list of them.

Website search

Our internal search engine, found in the search box at the top of the page, is supplied by Cludo. This uses a cookie to collect information on the search terms used, which we analyse to ensure our internal search is working effectively.  

Online forms

Our online forms provider, Granicus, uses cookies which allow the user to progress through the process of completing a form, but these do not store any personal data. The cookies are necessary for the forms to function correctly. See the Granicus cookie statement.

Third party cookies

To enhance the website, we sometimes embed photos and video content from websites such as YouTube. Pages with this embedded content may present cookies from these websites.

We don't control the dissemination of these cookies. You should check the relevant third party website for more information about these.

No personal information is disclosed to third parties (unless specifically stated otherwise) and is held under the provisions of the Data Protection Act. 

How to change your cookie settings

See our Cookie settings (in the footer of the website) to view the cookies we use and disable certain types of cookie.

Please note that turning off some cookies may limit your use of our website and website services.

More information

Find out more about cookies on the Information Commissioner's website