Skip to main content

Accessibility

We hope you'll find this website easy to use. We are committed to making our website as accessible as possible.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

The design of this website is fully compliant with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. However:

  • a few older PDF documents, and some supplied by other parties,  are not fully accessible to screen reader software
  • videos of council meetings do not have captions
  • our planning maps and Google maps are not accessible.

What to do if you cannot access parts of this website

If you need information on this website in a different format such as accessible PDF or large print, easy read or audio recording, please email website@waverley.gov.uk. We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email website@waverley.gov.uk or call 01483 523450.

Complaints

If you are not happy with our response, you can make an official complaint at www.waverley.gov.uk/complaints

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Visiting us in person

For people who have hearing aids, we have a standard hearing loop in reception and infra-red loops in the council chamber and our committee meeting rooms.

Please email enquiries@waverley.gov.uk to find out more.

Technical information about this website’s accessibility

Waverley Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email website@waverley.gov.uk or call 01483 523450.