Tell us about any changes that may affect your Council Tax bill. Reporting changes as soon as possible helps make sure your bill is correct and prevents overpayments or delays.

You can use our online services to update your details, report changes in your household, or tell us if your property is being used differently.

Change of name

If your name has changed, you need to update your Council Tax account so your bill is correct.

You can use this service to tell us about:

• marriage or civil partnership
• divorce or separation
• a legal name change
• correcting a spelling error

You may need to upload evidence, such as a marriage certificate or deed poll document.

Change your name on your Council Tax account

Change in your household

Your Council Tax may change if the number of adults living in your home changes.

Tell us if:

• someone has moved in or out
• a young person has turned 18
• a student has joined or left the household
• someone has passed away
• a person who was previously paid and is no longer eligible

These changes may affect discounts such as the single person discount or student exemptions.

Report a change in your household

Change in property use

Let us know if the way your property is used has changed. This may affect your Council Tax band or the amount you need to pay.

Tell us if:

• your property has been split into flats
• two properties have been combined
• you’ve started or stopped using the property as a second home
• the property is now empty or unfurnished
• major structural changes have been made the property
• is no longer your main home

Some changes may need to be assessed by the Valuation Office Agency (VOA).

Report a change in property use

Why it’s important to tell us

Reporting changes promptly helps avoid:

• incorrect bills
• recovery action
• delays to refunds paying more Council Tax than you need to

If you’re unsure whether a change affects your Council Tax, it’s best to tell us.

Contact us

Call us on 01483 523500
Email: counciltax@waverley.gov.uk

How to report a change in circumstances

Email us if you need to make a change that might affect your Council Tax. We will contact you if we need more information.

When you email, include your Council Tax account number. You can find this on the top right of your bill.

Email us