Published Tuesday, 29 January 2019
Waverley Borough Council is writing to Santander PLC, to express concern over the bank’s planned closure of both the Haslemere (Wey Hill) and Godalming branches.
The council is apprehensive about the impact of potential job losses in the community and also the lack of banking facilities for those who rely on a face-to-face service.
Santander has stated that many customers now opt for the convenience of online and telephone banking, making its branches on the high street too expensive to retain. The decision comes on the back of a number of other local bank closures, many of which also offer external cashpoints.
Waverley Borough Council has stated it remains committed to retaining and strengthening the borough’s 23 Post Offices, making best use of the council’s Universal Service Obligation to ensure the Post Offices meet the needs of the local community. Banks normally provide a wider range of services than Post Offices however, and the council maintains that access to banking services in the towns will be reduced if Santander closes its branches as planned.