Coronavirus - national lockdown measures in place

New measures came into place across England on 5 November to help protect people, businesses and the NHS and prevent the spread of Covid-19.

More information about the lockdown can be found on our Covid-19 advice pages

Freedom of Information (FOI) and Environmental Information requests

The Freedom of Information (FOI) Act 2000 and the Environmental Information Regulations (EIR) 2004 give you rights to access official information recorded and held by public authorities.

Check published information first

Before you make an FOI or EIR request, you should check our Publication Scheme or Data Transparency pages to see if we have already published the information you are looking for:

Publication Scheme

Data Transparency page

If you cannot find the information you are looking for on our website, often routine enquiries can be resolved with a phone call to the relevant service. Please check our A-Z of services

Make an FOI or EIR request

You should try to describe the information you want in as much detail as possible - for example,  'minutes of the meeting where the decision to do X was made' rather than 'everything you have about X'. This will help us to find the information you need.

Requests during coronavirus pandemic

We may take more than 20 working days to supply information under Freedom of Information or Environment Information Regulations. The Information Commissioner recognises that longer time may be needed whilst our staff have to prioritise other work to keep services running during the coronavirus situation. Thank you for your patience.

FOI request online

Possible charges

We may charge a small fee for photocopying, postage and packing.  We will let you know how much you owe us before we send you the information you have asked for.


We may not disclose information if it falls under one of the exemptions given in the Freedom of Information Act 2000

Number of requests

There is no limit to the amount of requests you can make providing each request is different. If you make repeated requests for the same information or are obviously trying to disrupt our work we reserve the right to refuse your requests. You can find information on repeated and vexatious requests on the Information Commissioner's website


Your request is not confidential. We may publish your request and our response, as well as any other communications relating to the request.  We will remove all personal details such as your name and contact details.

Accessible information

If you need to receive information in a different format, just let us know and we can organise this for you. Email

Personal information 

The regulations and the Freedom of Information Act do not give people access to their own personal data (information about themselves). Individuals have a right to access information held about them under the General Data Protection Regulation (GDPR). See Request access to personal information (Subject Access Request)

More information

See the Information Commissioner's Office website for guidance and advice for the public

Find out more about The Freedom of Information Act on

 Email if you have any queries.

Page owner: Vanessa de Chazal. Last updated: 01/09/2020 11:54

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