Shielding and vulnerable residents
Information for shielding residents
Updated 30 July.
The government has updated its guidance for residents who are shielding. Those shielding and living alone can now meet outside with one other person from another household.
Those shielding can spend time outdoors in a group of up to six people (including those outside of their household). Extra care should be taken to minimise contact with others by maintaining social distancing. This can be in a public outdoor space, or in a private garden or uncovered yard or terrace.
All adults, including the clinically extremely vulnerable, who live alone or with dependent children only can form a ‘support bubble’ with one other household. All those in a support bubble can spend time together inside each other's homes, including overnight.
From Saturday 1 August
From Saturday 1 August, advice to those shielding will be further relaxed - extremely vulnerable people can stop shielding.
Advice for extremely vulnerable people
The clinically extremely vulnerable should stay at home as much as possible. If they do go out, they should take particular care to minimise contact with others outside their household (unless they are in a support bubble) and robustly practising good, frequent hand washing.
However, the relaxation of the guidance will mean people who are clinically extremely vulnerable will be advised they can go to work or to the shops, as long as they are able to maintain social distancing.
Delivery of food and medicines
The delivery of food and medicines on behalf of the government will stop.
From 1 August, NHS Volunteer Responders will continue to offer support to those who need it, including collecting and delivering food and medicines. There are also local schemes that can help - scroll down for more information.
The following support is available to vulnerable residents.
Community support hub
Surrey County Council runs a Community Support service.
If you need help with your shopping or prescription collections, call the Community Helpline number: 0300 200 1008
Available Monday to Friday (9am-5pm), Saturday and Sunday (10am-2pm)
Community meals service
The Community Meals Service is for people who need help to make sure they regularly have nutritious cooked meals. Lunchtime deliveries are co-ordinated in Cranleigh, Farnham, Godalming and Haslemere.
Provides food parcels and non-perishable goods.
Undertaking some emergency home deliveries to those in self isolation who qualify.
Tel: 07901 581 539
Provides food parcels.
Contact Karen Milton:
Tel: 01483 418741
Food bank service being offered by referral.
Contact Citizens Advice Waverley:
Tel: 0344 848 7969
Small village schemes
Many of our villages run their own schemes to help vulnerable residents.
Find out more at:
Surrey Drug and Alcohol Care
Surrey Drug and Alcohol Care Limited (SDAC) operates a confidential helpline open to callers 24 hours a day, 365 days a year for help with problems connected with drugs, alcohol and mental wellbeing.
Contact SDAC on 0808 802 5000.
Community organisations shows all the community organisations that are co-ordinating volunteers and helping vulnerable people.
Page owner: Vanessa de Chazal. Last updated: 30/07/2020 09:30