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Links to support available

We are aware many of our residents have been seriously affected by coronavirus and are working to provide support in whatever way we can.  

Please see the Financial support for residents page for full information.

Surrey Local Resilience Forum have set up a team to coordinate delivery of coronavirus testing to all eligible people across the county.

Everyone in England, including those without symptoms, are able to take a free rapid coronavirus (COVID-19) test twice a week.

Coronavirus testing - Surrey County Council

If you have any questions about coronavirus testing in Surrey, please email:

If you are clinically extremely vulnerable, you may have been advised to take extra precautions  ‘shielding’ during the peak of the pandemic. You should have received a letter confirming this or have been told directly by your GP or hospital.

You can also read: 

Latest information on shielding

Alternatively, if you need additional support, please visit our community support page for details of how we can connect you to local volunteers and organisations.

We know that a lot of people want to help and support their communities and those who are self-isolating or are ill at this time.

This is fantastic and shows our communities at their best. It is however important that this is done in a safe, coordinated manner to protect vulnerable people in our community.

Organisations co-ordinating volunteers

We have brought together community organisations in Waverley that are co-ordinating volunteers and helping vulnerable people during the coronavirus outbreak.

Find out more on the Community organisations webpage.

More information

Coronavirus - Community and welfare (Surrey County Council)

Coronavirus is affecting all our lives and staying at home and avoiding other people can be stressful and difficult.

However, there are plenty of things we can do to support our mental and physical heath and wellbeing through these challenging times, and a wealth of resources available.

Mental health

Having good mental health helps us relax more, achieve more and enjoy our lives more. NHS Every Mind Matters has expert advice and practical tips to help you look after your mental health and wellbeing.

By taking a short quiz, you can also get your own free Mind Plan with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control.

Meanwhile, Healthy Surrey offers information on the services available for mental wellbeing throughout Surrey, specific to both children and adults including signposting and local services in Surrey.

You can also check out Healthy Surrey's advice on looking after your mental health wellbeing during the COVID-19 outbreak.

Keeping active

Sport England recently launched Join the Movement, a new campaign which aims to give you the advice and tools you need to keep active while the country deals with the coronavirus outbreak.  

The get active at home section includes details of free video content and activities and tips on keeping active with kids.

Also, Active Surrey has compiled a list of the most popular video workout sessions that you can access for free.

Nutrition and sleep

Think about your diet - eating regularly and keeping your blood sugar stable can help your mood and energy levels. Check out Mind's tips on food and your mood.

It's well-known that poor sleep affects our mood, but sticking to sleep patterns and routines is even more important while many of us are working from home. The NHS has advice and information on how to get to sleep.

Useful resources

Surrey Virtual Wellbeing Hub - Support services available virtually – from coffee mornings to Zumba classes.

The Wheel of Wellbeing - A handy way to think about things you can do to help improve your mood, reduce the risk of depression and strengthen your relationships.

NHS First Steps booklet - This provides a range of advice, information and self-help techniques to help support mental wellbeing, along with details of local and national organisations.

On 5 November 2020, the government updated guidance on walking, cycling, and travelling in vehicles or on public transport. See:

Coronavirus (COVID-19): safer travel guidance for passengers

Free bus pass applications - changes

There are also temporary changes to free bus pass applications during the coronavirus outbreak.

See Temporary changes to Free Bus Pass applications during the Coronavirus outbreak (Surrey CC) for more details.

More information

Surrey County Council - temporary changes to bus services and road closures

Stagecoach bus services information and FAQs

South Western Railway coronavirus travel and ticket information

The Government has launched an Information Service on Whatsapp. 

Find out more by visiting GOV.UK

Please listen out for your neighbours and call for help if you think someone is at risk. Useful contacts:

In an emergency, dial 999.

What to do if you need urgent police help through the 999 service, but can’t speak

More information

See coronavirus homepage