Waverley Borough Council

Noise

Noise complaints

We investigate complaints about excessive noise and can take action if the noise is considered to be a statutory nuisance.

Because noise assessments will vary according to the source of noise (music, machinery, equipment, etc) and the way people are exposed to it (eg in their homes, late at night, frequently and so on) it is difficult to provide advice that will apply to all circumstances.

Submit a noise complaint online 

You can submit a complaint about noise online. 

Enquiries

If you are troubled by noise, or have a general enquiry, please contact the Environmental Health customer support team (contact details on right).

Process

Our usual procedure is to send a letter to the address complained of, explaining the circumstances, what can bedone and inviting them to discuss the matter.  We also need a detailed 'noise diary' from the complainant - this is issued at the same time and the evidence is used to help determine what steps we need to take in our investigations (e.g. visit at night, install monitoring equipment, etc).

Page owner: Debourah Holland. Last updated: 22/11/2011 12:23

Contact

Customer support team

Service: Environmental Health

Telephone: 01483 523393

Waverley Borough Council,
The Burys,
Godalming,
Surrey,
GU7 1HR

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