If you think you have been issued the Penalty Charge Notice (PCN) unfairly, in a Waverley Borough Council pay and display car park you can challenge it. You can make an informal challenge within the first 28 days, but if you do this within 14 days, the fine will remain at the reduced rate whilst the Council consider your challenge.  

You can view and make an informal challenge about a parking fine online. This is available from the next working day. You cannot access it on the day the fine was issued.

Challenge a parking fine online

Challenge by email

You can send an informal challenge to parking@waverley.gov.uk.  Please ensure you supply your full name and postal address along with any supporting evidence.

Challenge in writing

You can write to:

Waverley Borough Council
The Burys
Godalming
GU7 1HR

Please send a copy of any evidence you may have to support your challenge. Whilst the Council are considering your challenge it will remain on hold and not increase to the full charge. If it is rejected, and you made the challenge within 14 days of receiving the penalty charge, you will be given a further 14 days to pay at the reduced rate from the date of the rejection letter.

The Councils decision will be sent to you by post. within seven working days.

Privacy notice for challenging a PCN

We will use the information you provide to deal with your challenge and will keep it for up to six years. We may share your information with third parties for appeals and enforcement. For more information please contact parking@waverley.gov.uk or 01483 523408.

On-street parking fines

To challenge a ticket which you received while parked on a road,  please go to Guildford Borough Council's parking pages.

Related information

Pay parking fine online

Parking fines

Page owner: Tina Cunningham. Last updated: 27/06/2018 17:53