If you go to a hostel, take proof of your identity and income and, if possible, your National Insurance number. 

Hostels and shelters offering direct access

For the hostels listed below, you can just turn up and apply for a place. This is also called self-referral.

Hostels can be full and there is no guarantee they will have a place for you. If you can, contact them in advance to check before you turn up.

Conditions for entry may vary from time to time and you will need to pay to stay there.  You may need to claim Housing Benefit to cover the costs. Find out how to make a claim for Housing Benefit.

Dorking Night Hostel

3 Church Road, Dorking, Surrey  Telephone: 01306 898137 (8am to 10am and 6pm to 11pm or leave a message)

  • Hostel for 7 single homeless men and women aged 16+.
  • Telephone referrals only.
  • 1 shared room and use of communal facilities.
  • Residents must be out during the day.
  • Dorking Night Hostel cannot accept people who seem drunk on arrival, people with mental illness who require special care or people with a history of violence.
  • Dorking Night Hostel does not keep a waiting list.
  • Dry house.

May Place House

May Place, Basingstoke, Hampshire Telephone: 01256 840110

  • Accommodation for single men and women aged 18 to 65 years.
  • Direct access following interview.
  • 20 single rooms.
  • Meals provided.
  • Access from 7.00 a.m. to 11.00 p.m. daily
  • Clients with a history of arson or other serious offences cannot be accepted.

Mulberry House

32 Epsom Road, Guildford, Surrey  Telephone: 01483 577375 (phone for an application form before you turn up).

  • A hostel for vulnerable women aged 18 to 35 years old.
  • Self-catering.
  • 15 single rooms with shared facilities.
  • Maximum stay - two years.
  • You can stay until you are 7 months pregnant. Self-referral is possible, but a connection with the Guildford Borough Council area will help.
  • You must have a connection with the Surrey County area.

Number Five Project

3 - 5 York Road, Guildford, Surrey 

  • 16 bed shelter with 5 shared rooms for single homeless men over 18 as well as 2 female beds.
  • Contact the HOST team (01483) 302495 between 9am and 6.30pm to find out if there are any bed spaces available.
  • Maximum stay - 14 nights.
  • Evening meal and breakfast provided.
  • Residents must be out during the day.
  • £1.00 per night personal contribution. Rent is also charged.

Step by Step

36 Crimea Road, Aldershot Hampshire Telephone: 01252 346105

  • Affordable short term foyer accommodation for young people aged 16 to 21.
  • You must have a local connection to Waverley BC.
  • Shared living facilities.
  • You may stay for 13 weeks.
  • Open 24 hours a day.
  • Breakfast / lunch / evening meal provided for additional weekly charge.
  • One emergency night-stop bed.

Wayside

42 Croydon Road, Reigate, Surrey Telephone: 01737 248304

  • Hostel for vulnerable single women aged 16 to 35, providing 24 hour staff support.
  • Self-referrals accepted.
  • Self-catering.
  • No alcohol is allowed on the premises.
  • 19 single rooms, 3 rooms adapted for people with disabilities.
  • Phone for an application; interviews conducted by the manager.
  • Wayside will accept applicants with drug, alcohol or mental health problems as long as they will commit themselves to treatment. However, Wayside will not accept applicants with a history of extreme violence to others.
  • Expected length of stay usually 2 to 24 months.
  • Operates a waiting list.

Winchester Night Shelter

Jewry Street, Winchester, Hampshire Telephone: 01962 862050 

  • Shelter for homeless men and women aged 16 or over.
  • Admission from 6pm until 10pm
  • You must pay £2 a night on door in advance or £10 a night if you are working.
  • You must leave each day at 8.30 am
  • Maximum stay of 28 days.
  • No drunkenness - you must pass a breathalyser test to get in.

York Road Project

1 York Road, Woking, Surrey Telephone: 01483 728739

  • Homeless shelter (opens at 6pm); drop-in café where you can get food and advice (open 11am to 2pm but closed Friday and Sunday).
  • Self-referrals accepted.
  • To apply, phone for a discussion.
  • 11 beds for single homeless men and women aged over 18 years old.
  • A dry house.
  • The York Road Project offers a contract for 21 days.
  • The York Road Project does accept people with records of serious offences.

Hostels and shelters by referral or placement only

You will need to be referred to these hostels or shelters by a local authority.

Acacia House

1 Acacia Avenue, Woking, Surrey  Telephone: 01483 740774

  • 6 bed supported accommodation for single men and women aged 18 to 65 who are committed to recovery from alcohol or drug misuse.
  • 6 month to 2 year stay.
  • Acacia House does not accept those with convictions for arson or other serious offences.

Poundhouse

35 - 47 Board School Road, Woking, Surrey  Telephone: 01483 720872

  • A high support hostel for men and women aged 16 to 21 providing 24 hour staff support.
  • Stay up to 2 years.
  • Ten single rooms with shared facilities.
  • Poundhouse enables young people to move on to independent accommodation.
  • You must be referred by Woking or Guildford Borough Council.

Stonham Housing Association

Cyrenian House, 18 Walnut Tree Close, Guildford, Surrey  Telephone: 01483 560762

  • Accommodation for single homeless men aged 18 to 65 with complex needs.
  • Maximum stay of 1 year.
  • 11 single rooms.
  • Self-catering.
  • No self-referrals.
  • Stonham will refer you for counselling according to your need.
  • You must be referred by Guildford Borough Council.

Vaughan House

5 - 7 Chertsey Street, Guildford, Surrey Telephone: 01483 504704

  • Hostel for men and women aged 18 to 65.
  • Upon receipt of a completed referral, staff will assess your suitability.
  • Stay of up to 2 years.
  • Following a review, you can opt for self-catering after 3 months.
  • Vaughan House offers an alcohol treatment programme.
  • 2 dry flats (mixed), 5 flats (4 for men, 1 for women) and 1 detox unit.

Wey Forward Project

Samuel Cody House, Avondale, Ash Vale  Telephone: 01252 516106

  • 6 bed spaces for men and women aged 16 - 21 years (will accept up to the age of 24 in certain circumstances).
  • Personal contribution of £6.70 per week.
  • Must have a connection with Guildford and Waverley
  • 1 emergency bed space for 16 and 17 year olds. Referrals have to be made through Social Services for this.

'Y' Centre (Guildford YMCA)

Bridge Street, Guildford, Surrey  Telephone: 01483 532555

  • Accommodation for men and women aged 16 to 30 (over 30s may get a 12 week licence).
  • Maximum stay - 2 years.
  • 120 (mainly single) rooms.
  • Breakfast and evening meal provided on weekdays; breakfast at weekends.
  • If you are unemployed, you can take part in job skills / life skills training.
  • You must be referred by Guildford Borough Council. However, if you can afford it, you can stay on a B&B basis.

Search for other hostels

You can also search the Homeless UK website for local hostels and night shelters as well as find brief information on the services provided.

More information

Get Homelessness advice.

Page owner: Elizabeth Donaldson. Last updated: 08/08/2016 11:59