Waverley Borough Council

Reporting a housing repair

How to report a repair

Reporting a non-emergency general repair:

  • Report online
  • By phone - call 0330 119 3000 during office hours
    (8.45am to 5.15pm Mon-Thurs and 8.45 to 4.45pm on Fri)
  • By email - housing.repairs@waverley.gov.uk
  • By letter - write to:

                                  Housing Repairs
                                  Waverley Borough Council
                                  The Burys
                                  Godalming
                                  Surrey
                                  GU7 1HR

Have the following ready first

When you report a repair please remember to include any contact phone number(s) including mobile and details about what needs repairing, including the location.

To make it easier for you to report repairs, please make a note of where these items are in your home.  

  • Stopcock   
  • Fuse box   
  • Gas lever
  • Hot water cylinder   
  • Cold water tank   
  • Central heating boiler

Report an emergency repair


Page owner: Chris Slade. Last updated: 01/02/2012 09:03

Further pages in Reporting a housing repair

  1. How to report a repair
  2. Emergency repairs
  3. What is an emergency repair?
  4. Appointments
  5. Non-smoking policy during repair work
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