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Q: How long is my benefit claim valid for?
Q: I have already filled out a form given to me by Department for Work and Pensions or the Pension Service do I have to fill in another one?
Q: What does DWP stand for?
Q: When and how are my original documents returned to me?
Q: How long will it take to process my application?
Q: How will I know a decision has been made on my claim?
Q: Do I have to fill in two forms if I want to claim housing benefit and council tax support?
Q: Can a benefit claim be backdated?
Q: When will my claim be paid from?
Q: Can I claim housing benefit if the property I rent is owned by a relative?
Q: I am a private tenant how will I get paid?
Q: I am a private tenant and I have not got a bank account, what should I do?
Q: Will the council take the applicants debt into consideration when looking at a housing benefit claim?
Q: What is an overpayment?
Q: Will I have to repay the overpayment?
Q: Why do overpayments happen?
Q: What if I disagree with the overpayment?
Q: I am a Council Tenant, how do I pay back a Housing Benefit overpayment?
Q: I am a tenant of a private landlord, how do I pay back a Housing Benefit overpayment?
Q: Is there a life span before an overpayment can no longer be recovered?
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