FAQs: Benefits
Click a question to reveal the answer.
Benefits FAQs
Q: How long is my benefit claim valid for?
DWP means Department for Work and Pensions. This used to be called the Benefits Agency (BA). They deal with customers of working age. You can visit their website www.dwp.gov.uk
Answer Updated by Penny Anderson, 14/12/2010 14:42
Q: When and how are my original documents returned to me?
Q: How long will it take to process my application?
Q: How will I know a decision has been made on my claim?
Q: Do I have to fill in two forms if I want to claim housing benefit and council tax support?
Q: Can a benefit claim be backdated?
Q: When will my claim be paid from?
Q: Can I claim housing benefit if the property I rent is owned by a relative?
Q: I am a private tenant how will I get paid?
Q: I am a private tenant and I have not got a bank account, what should I do?
Q: Will I have to repay the overpayment?
Q: Why do overpayments happen?
Q: What if I disagree with the overpayment?
Q: I am a Council Tenant, how do I pay back a Housing Benefit overpayment?
Q: I am a tenant of a private landlord, how do I pay back a Housing Benefit overpayment?
Q: Is there a life span before an overpayment can no longer be recovered?