FAQs: Housing Benefit
Click a question to reveal the answer.
Housing Benefit FAQs
Q: I'm struggling to fill in the form, what do I do?
Q: When and how are my original documents returned to me?
Q: How long will it take to process my application?
Q: I do not want to send my documents through the post, what do I do?
Q: I can not provide all the information asked for, what do I do?
Q: How do I get a claim Benefit claim form?
Q: This is my first claim will a benefit officer call to my home?
Q: Can a benefit claim be backdated?
Q: Will I always be notified of an intended visit by your visiting officer?
Q: Can I claim housing benefit if the property I rent is owned by a relative?
Q: I am a private tenant and I have not got a bank account, what should I do?
Q: What is Second Adult Rebate?
Q: How long does it take once I have appealed?
Q: How long does it take the tribunal to make a decision?
Q: Will I have to repay the overpayment?
Q: Why do overpayments happen?
Q: What if I disagree with the overpayment?
Q: I am a Council Tenant, how do I pay back a Housing Benefit overpayment?
Q: Is there a life span before an overpayment can no longer be recovered?