FAQs: Council tax
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Council tax FAQs
Q: How quickly are my payments credited to my account?
Q: What do I need to have to make a payment online or over the phone?
Q: How do I know what reference number to use?
Q: How can I pay my Council Tax?
Q: When will I receive a council tax bill and what will it contain?
Q: What if my council tax bill is wrong?
Q: What if the amount I have to pay changes during the year?
Q: I've lost my bill. How can I get a copy?
Q: Does only one person have to pay in each dwelling?
Q: Can my home be subject to more than one band of Council Tax?
Q: Where does the money get spent?
Q: Do you pay council tax for 12 months?
Q: When will we start to pay council tax? From the day we moved in?
Q: Do I have to pay council tax if the property is furnished but unoccupied?
Q: What powers does a liability order give the council?
Q: What features might qualify a dwelling occupied by a disabled person for a reduction?
Q: What can be done if the Council does not give a disability reduction?
Q: By how much will the bill be reduced if I qualify for disability relief?
Q: How does the Council know where a disability reduction should apply?
Q: What happens if I go into hospital long term, do I have to carry on paying or is there a reduction?
Q: What happens if I move house?
Q: How do councils know who is liable?
Q: What if I disagree with the council's decision on who is liable?
Q: Are the residents always liable?
Q: Who is liable to pay Council Tax?
Q: How can I appeal against the valuation of my property?
Q: When can a penalty be imposed on me?
Q: Who gets the Council Tax and how is it divided?
Q: What are the ranges of property values within Council Tax bands?