Document Downloads: Customer services
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
Customer Care Charter
- Customer Care Charter (21.96 KB PDF)
- Size: 21.96 KB
- Estimated download time: (56k = 4 secs)
Telephone recording procedure
Telephone call recording system procedure
- Telephone recording procedure (20.15 KB PDF)
- Size: 20.15 KB
- Estimated download time: (56k = 3 secs)