Annual Report

Take a look at our first Annual Report for the Housing service.

In April 2010 the Tenant Services Authority (TSA) became the national housing regulator and set out standards for us to meet. These standards are:

  • Tenant Involvement & Empowerment
  • Home
  • Tenancy
  • Neighbourhoods & Community
  • Value for Money

The Annual Report sets out how we aim to reach these standards as well as information on how and what we have achieved in the last 12 months.

If you have any thoughts or opinions on the content of the report please let us know.

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There are 2 responses to “Annual Report”

  1. bazza Says:

    Is it worth reading I understand the TSA is or will be soon discontinued ?

  2. Sharon Doyle Says:

    There is a scheduled change to the TSA expected to take place on 1 April 2012.

    The TSA will be abolished and taken over by a reformed Homes and Communities Agency (HCA).

    For more detailed information you can read the "letter to all registered providers" on the TSA website www.tenantservicesauthority.org.

    The Annual Report sets out what we have done over the last year and what we plan to do in the future. Regardless of changes to the TSA we are keen to continue publishing our progress, successes and future plans.